Atwell International are striving to improve the way we work, and we have been taking your comments on board.
One issue that has been mentioned in the past is the split deliveries of orders for VG safety gears and other equipment.
To combat this, we plan to stock VG safety gears at our office in Worcester. We will then despatch them along with the remainder of your order, in one delivery. This change will commence in the next few weeks.
We have also had a custom database designed to improve our stock system. Hopefully this will improve our ability to track stock, and to ensure that we have our most popular products on the shelf for quick deliveries.
Finally, a number of our staff are receiving training to enhance our customer service skills, which we are already very proud of.
We aim to be the number one provider of lift safety equipment in the UK, and believe that these changes will get us there!
If you have any suggestions for ways we can further improve upon our service, please email us at email@example.com.